Delivery Information
|
We would like to provide this delivery information to you, so you know what delivery service you can expect from us here at Cables & Leads. We are based in the UK and so will ensure we offer a competitive and cost effective delivery service for you, when you next order your Cable, Lead or Accessory from us. Delivery Costs / Free Delivery OffersDue to the variation in value and size of items on offer at Cables & Leads, the delivery costs do vary depending on the items and of course your UK location. Simply add an item to the online basket, and fill out the Delivery Cost / Postcode Checker, we will then be able to provide a delivery cost for you.Due to a recent and very successful campaign, we are extending our offer of FREE Delivery (on everything) to most parts of the UK Mainland. Areas excluded from this offer are areas of the UK where Fedex courier rates are too high for us to cover. Areas include the Scottish Highlands, UK Islands, Channel Islands, Isle of Man, Isle of Wight and Northern Ireland. If you are unsure if this affects you, simply add an item to your online basket and enter your UK Postcode, select Apply Postcode to find out if you benefit from this current delivery offer. Small items may still be delivered for Free by Royal Mail, to these areas, but again use the postcode checker to find out if this is available. Delivery TimesIf you require an item urgently and we are showing that it is available or in stock, then please ensure you select the Next Day Delivery method at the checkout, this will ensure we ship your order via Courier (FedEx) and not by the Royal Mail. See below for latest order times!Again, this depends on the stock situation of the item or items you require. If an item indicates 1 or more in stock, then we aim to delivery this item to you in 2-3 working days. Otherwise if an item is Out of Stock or on Special Order, we will indicate an estimated delivery time to you on the actual product page. Can I get a Next Day Delivery?We do offer Expedited, Next Day Delivery on items that we show 1 or more in stock. This is shown on the product page, if an item is in stock, please add it to the online basket and proceed to the checkout. You may then select the delivery option you require as you proceed to buy the item from us. Next Day Delivery is subject to:- In stock items only. (Stock shown on product pages) - Order with us before 15.00 Monday to Friday. - Payment received & Passed Security - Again Saturday Delivery Options are available, if an item is in stock at the time of ordering. These services are subject to your order passing our security check and valid payment in place for the order. Special Order ItemsAs well as a great range of stocked Cables and Leads, we do also offer items ordered upon request. These are indicated to you as 'Special Order' items on the product page, the lead time for this is also indicated. We will always do our best to get the item ordered with the manufacturer / supplier as soon as possible. We can then expect you to receive this item on time to you. However, we must point out that even suppliers and manufacturers run out of stock from time to time, so please bear with us for an update should your order take a little longer than expected! You can of course get in touch with us at any time, should you want an update on your special order items.If your order was mixed with both Special and Stocked items, we normally ship your order when all items are ready to go. If you want us to split your order and ship the stocked items sooner, then again, please get in touch with us and advise us accordingly. Our Delivery CompaniesWe use both FedEx Express and the Royal Mail to deliver items from us here at Cables & Leads in the UK. Depending on your UK location, we will always endeavor to use the most efficient delivery company for you.International OrdersWe are currently unable to ship or retail items outside of the UK at present as we are only authorised to retail to the UK at present.What to do if your order has not arrived!?If you find it has been a few days since your order was shipped from us and your order has not arrived, we have a help page dedicated to a few things to do and check if your order has not yet arrived with you. Click Here for our checklist and what to do next.If you are unsure, have question or would like to check the stock situation of an item, then please do not hesitate to get in touch with us here at Cables & Leads in the UK. |
